Categories: Server AdministrationWHM/cPanel

rrdtool not installing on cPanel

Today I have ordered new cPanel/WHM server (CentOS 6.3) but it had problems with rrdtool and not reporting bandwidth usage. When I wanted to see the usage in cPanel I would get error saying “RRDTOOL is missing, please install rrdtool with a prefix of /usr/local/cpanel/3rdparty!“.

Goolge helped me to find me a solution – to run

/scripts/rrdtoolinstall

But that produced the error

Using catalogs: /etc/sgml/sgml-docbook-3.1-1.0-51.el6.cat
Using stylesheet: /usr/share/sgml/docbook/utils-0.6.14/docbook-utils.dsl#print
Working on: /usr/local/cpanel/src/3rdparty/gpl/fontconfig-2.6.0/doc/local-fontconfig-devel.sgml
nsgmls:(invalid location):E: invalid filename ""
rmdir: failed to remove `devel-man': Directory not empty
gmake[2]: *** [func.refs] Error 1
gmake[2]: Leaving directory `/usr/local/cpanel/src/3rdparty/gpl/fontconfig-2.6.0/doc'
gmake[1]: *** [all-recursive] Error 1
gmake[1]: Leaving directory `/usr/local/cpanel/src/3rdparty/gpl/fontconfig-2.6.0'
gmake: *** [all] Error 2
child exited with value 2

and I would get the same thing trying to restart the cPanel service…

service cpanel restart

I was stuck with no idea how to solve this and what that gibberish code really means..
So I had to Goooooooogle some more, and I found a simple but working solution:

The solution is to run:

yum remove docbook-utils

and after that

/scripts/rrdtoolinstall

That would remove docbook that is causing problems and other command would then install it properly.
And after that rrdtool should work just fine.

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View Comments

Tom Sawyer says:

September 26, 2012 at 7:17 am

Thanks - Problem with fontconfig Getting errors when cpanel 11.32 freshly installed on centos 6.2 disappeared.